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When a custom yes/no field in ActiveCampaign is toggled on, update their description in Freshdesk
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When contacts are in a certain ActiveCampaign list, merge their contacts data with those of Freshdesk
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When contacts are subscribed in ActiveCampaign, match them up to contacts in Freshdesk
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When contacts click on links in ActiveCampaign newsletters , create them in Freshdesk
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When custom attributes are updated in ActiveCampaign, keep them in sync with Freshdesk
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When emails are bouncing in ActiveCampaign, update their Freshdesk contact details
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When ActiveCampaign contacts are from a certain region, add them to a list in Freshdesk
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When phone numbers are added or updated in ActiveCampaign, apply tags to them in Freshdesk or remove them too
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When custom attributes are updated in ActiveCampaign, opt them out for marketing in Freshdesk
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When new contacts are added in ActiveCampaign, subscribe them to a list in Freshdesk
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When ActiveCampaign contacts are from a certain location, update a custom field in Freshdesk
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Sync ActiveCampaign and Freshdesk two way

Active Campaign is an all-in-one marketing tool with extensive functionality such as email marketing, sales and CRM. Built for SME’s, it provides a broad range of tools such as campaign segmentation, dynamic content, and A/B testing for your Marketing.

Freshdesk is an omni channel cloud-based customer support platform. Whether it’s phone, email, your own branded community, or social media channels such as Facebook or Twitter, Freshdesk ensures you can connect with your customers on all levels.

Better align customer audiences through a 2 way sync for ActiveCampaign. Through PieSync, new subscribers in ActiveCampaign will immediately sync back to your CRM as leads or contacts, or both.

You can set up PieSync to have entire ActiveCampaign lists (or tags, ...) sync with your CRM to not only send across the contact data, but also the meta data of where the customer sits in the marketing journey, if at all.

The 2-way sync allows to remote control ActiveCampaign by setting up custom fields and other attributes.

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Recent ActiveCampaign & Freshdesk Blog Posts