Bitrix24 CRM

![Bitrix-24-5](//images.ctfassets.net/f2ysq090txql/3HmzuOIyJWmCYYCMOay0E4/831a407e1bbafbd64e0506b8f52ab5b4/Bitrix-24-5.png)

## About Bitrix24 

[Bitrix24 CRM](https://www.bitrix24.com/ "bitrix website") lets you organize and track interactions with potential and existing customers, partners, and other contacts. The fully customizable tool manages and stores interaction history, so you can plan future calls, messages, and meetings in a single platform.
 
Now you can sync Bitrix24 CRM with these apps:

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## About PieSync

If you work for a SME, your Sales and Marketing teams are probably using cloud-based solutions like Bitrix24 CRM, Email Marketing apps and several other tools. What about your Customer Service team, are they also using a cloud-based app? 

Across different departments, your teams are continuously working with several tools and gathering valuable customer information in each. The problem is that most tools don’t really communicate with each other and as a result, you have isolated islands of data in each app. 

That’s where PieSync steps in! 

PieSync’s Contact Sync engine works bidirectionally, integrating more than 100+ cloud apps in real time. This means that if you add or update a contact in one app, you will have it up-to-date automatically in the other one. The best part? You can choose which contacts to sync and how: Sync lists, categories, tags and almost any other attribute between apps.  

With PieSync, you can have the contact information from Bitrix24 CRM in sync with Xero, Google Contacts, Zendesk, MailChimp and many other apps. This means you won’t have to worry about manually import/export data ever again!  

![quote-scott](//images.ctfassets.net/f2ysq090txql/HLd5SKDXmoKWeS84aEAmY/ad0f05609aca2aa794010aa8a2f004b7/quote-scott.png)

## Benefits of using PieSync

### No more import/export of your contacts
Most cloud apps work with import/export functions, which means you have to periodically remember to update your cloud apps with new data. You just have to setup your connection with PieSync once and forget about manual labor, PieSync will take care of that for you.

### Save Time
With PieSync, you no longer have to spend hours eliminating duplicate contacts, making sure everything is updated, etc. PieSync automatically transfers your data, and any updates you make, in real-time, across all your connected cloud apps.

### 5-minute setup
You don’t have to waste hours of your time setting up and configuring your sync. It’s fast and easy, with one step authorizations.  It does not require any installation or download. The entire syncing solution exists in the cloud.

![Gif1 V2](//images.ctfassets.net/f2ysq090txql/4T8v31JJ2wQGOAOSIG2c8y/ce06b6d6c598daad71b8f7c835a2c4e8/Gif1_V2.gif)

### Share accurate customer information across the different departments of your company.

Are your marketing, sales and accountancy teams working on separate platforms in data silos? Data silos are inefficient and make communication between your teams and customers difficult. If your accountancy department is using Xero and your Sales team uses a CRM, you can keep in Sync the tags, groups or any other attribute between apps to empower each app with accurate and up-to-date information. 

Nothing frustrates customers more than having to repeat their story each time they have contact with your company. Which is why you need to sync your data silos together so your teams can have a 360° overview on every customer, at all times. With your sales, marketing and customer care platforms all synced together, you’ll turn the average customer into brand advocates. 

* * *
### Related Article: [Introducing Intelligent Syncing](http://blog.piesync.com/intelligentsyncing/?utm_source=launch&utm_medium=blog&utm_campaign=bitrix24&utm_content=related)
* * *


## Learn how to sync your Bitrix24 CRM contacts with PieSync:

<Embed src="https://www.youtube.com/watch?v=HDnrpQj1TKw" />

Need help to configure your connection? You can always visit our [Support Center](https://help.piesync.com/connector-apps/bitrix-24) to get extra information about this connection. So what are you waiting for? 

<Button href="https://www.piesync.com/bitrix-crm/?utm_source=launch&utm_medium=blog&utm_campaign=bitrix24&utm_content=try-2" text="Start your free trial today!" /> 

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Sales

Bitrix24 CRM has a 2-Way Contact Sync!

Insightly

Capsule

Highrise

The other day I was talking with some people about the best way for small businesses to approach contact management systems, and we agreed **that the process of getting a contact management software solution is much like buying a new car.**
## How Getting Contact Management Software Is Like Buying a Car
When you set out to buy a car, you have **requirements** , an idea of **what you like** and your **budget** enters into it too. You wouldn’t buy a huge SUV if you live on your own in the center of town and just need a car to visit friends and go on weekend trips to the country. Neither would you consider buying a Mini if you are the proud mum of 4 children and 2 Golden Retrievers. The same goes for contact management systems. Or at least, it should. As you will have guessed, I am looking at this from a purely functional and rational point of view here. Some of my dearest friends drive around in cars that are completely unsuited to their needs, but driving an old-timer or a red-hot sports car is something you do out of love, not rationality.
## Are Business Decisions Based on Rational Thought?
In business, one would expect the decision for a business tool to be made on rational grounds, but often it’s not. Come to think of it, I actually know quite a few people in Sales and Marketing who approach CRMs in an emotional way. I hear them say “Let’s get Salesforce, it’s the best!”. Mind you, these people know, in their hearts, that paying a hefty fee for a CRM that is powerful, but has a steep learning curve, won’t magically supply them with a healthy and full sales funnel all by itself. Probably they also know that Salesforce is way too powerful just to use it to share a contact list between co-workers and partners. But still they feel attracted to the market leaders. I can understand that there’s a certain something about buying what is considered ‘best of breed’. A glow of potential, a feeling of belonging to a tech-savvy group.
## Let it go, let it go
Like in that song from Frozen, you’ve got to let those feelings go. Not all of them though. Emotions and intuition will play a large part in how you interact with your CRM. Your contact management tool is going to be your buddy at work, you’ve got to make sure the two of you get along. You have to like the look and feel. Trust it. Feel comfortable using it. Know where to turn if something breaks. Yes, much like with a car. And just like there are small cars that give you a luxurious feeling or large cars that you can still use in a city, **there are CRMs to cater for every need**. Finding the right one is all you have to do. When you find it, you’ll glow inside. Doing your research, defining your needs and then getting the tool that’s just right for you,… well, that makes you feel all warm and fuzzy inside.
## Should We Continue Without a CRM?
On the flip side, not investigating the possibility of a system to help you manage your contact list, isn’t the way to go either. Using nothing might be the cheapest option but, at a certain point, **the cost of a system doesn’t weigh up against the stress** involved in the endless carrousel of Excel sheets and poorly managed shared contact lists. Taking this back to the cars: I also know quite a few people living in the center of town who vehemently refuse the mere thought of buying a car. They cycle, they walk, they hop on trains and hitch rides with friends. It’s good and healthy, but not always easy. Especially when your family expands, or your health isn’t too good, it can become a drag. Some of my friends hang in there, and I cheer for them. In the same way, I applaud people who **manage their contacts without a system**. They do a quick search of their inbox when in need of somebody’s number, as most people will have it in their signature. Or they turn to LinkedIn. Less hassle inputting everything, more time spent interacting with the people behind the contact information.> Just like some of my no-car pals have started exploring shared cars systems when an outing to the country turned into a drenched trek from bus stop to railway station, I see people in small and medium-sized businesses decide to look into some sort of contact management tool when it simply isn’t fun anymore to stay on top of their contact database without one.Now comes the cheapskate part. **If you really look into what you actually need, you’ll find yourself spending a lot less money**. You can then invest this money in other areas of your business. Like buying some plants, so that you can grow your contact database and some flowers on your windowsill at the same time. Now wouldn’t that be nice?
## 3 Steps That Will Lead You To Your Perfect CRM
The internet can be like a slick car salesman. Make sure you’re in charge! The key to feeling empowered before you approach vendors comes in 3 simple questions:
### 1. Ask Yourself: Why Do We Need a CRM?
Ask **yourself and your team** the most important question first: what do we want to achieve by getting a contact management solution? Do you mainly want to:
- manage a large set of contacts
- share contact information with a (remote) team
- keep contact information up to date when it is stored in different places?
Or do you have broader requirements:
- follow up on your sales leads
- sales funnel management
- invoicing
- task management
- managing price quotes
- bids tracking
- integration with landing pages and forms
- time management
There are systems out there that offer these things and more, in various combinations. Where you could go wrong is when you start looking at what vendors offer, before you decide on what you want to achieve. **If you start by taking a deep dive into vendors’ websites, you’ll end up reverse engineering their offers to your needs**. This would be like buying a car with a huge trunk because the sales rep painted you a pretty picture of packing it with all you need for endless holiday fun – except you mostly travel by airplane.> The internet can be like a big candy shop sometimes. You set out to buy a CRM for your 5-people PR-agency. All you want is a way to share a list of press contacts and potential customers with your team. Several months, 17 unproductive meetings and a slap on the wrist from Accounting later, you are stuck with the Unruly Mammoth Beast of Overpriced and Underused CRM. All because on the vendor’s website, all those features really looked like something you needed…
### 2. Write Down What You Want To Achieve With Your CRM
Leverage the power of the written word. **Put a document together with your team** , so that you are all on the same page. This can be in a few short bullet points or in long form, where you write the story of how you and your team want to work with your contacts in an ideal way. Keep this document near you when researching, you might even want to print it out and keep it next to you when you are searching for a CRM.
### 3. Google Your Heart Out - But Remember What You Are Looking For
Sometimes, when you start looking around, you will find what you need immediately. Go for it. Sometimes, you will find a solution that offers much more than you need. Resist the urge to start wanting those features, because you think “it would be so great if we could do that too”. Why should you resist? If it is something that you’re not doing now, it is going to **require extra work** to start doing that. Remember, your reason to buy a CRM in the first place was to make your workday lighter, not to add more to your plate. Remember:
- You can always **change to a more comprehensive solution later**. Most contact management tools for SMEs don’t require a long commitment, and if you make sure that you can **easily export your data** , there’s no reason not to make a switch when your needs grow.
- **Tools are in constant evolution** too, perhaps the more basic tool you buy now, will **add functionalities later on** , in line with your changing requirements.
What if many solutions look really similar?
- contact the vendor, talk to a **sales rep** , and check your **list of requirements** with him or her
- read product **reviews** , ask **peers** what system they use
- **compare prices** , and really focus on getting the features you need
- ultimately, choose the software **that you consider best** , and stick to your decision. Indecisiveness just ends up costing everyone involved a lot of time, and money too.
## 11 CRMs To Start Investigating your Options
These are a few contact management tools out there that deserve your attention if you’re looking for contact management software for a small or mid-size company. The CRMs that currently integrate with PieSync, and let you do a [full, bi-directional sync between the CRM and your Google apps](http://www.piesync.com/), are marked with an asterisk. [Insightly](https://www.insightly.com/): a contact management, opportunity & pipeline management as well as task management solution for small businesses, Insightly is used by over 650,000 people worldwide. [Streak](https://www.streak.com/): a CRM that runs entirely from within your Gmail inbox, Streak can be used in sales, product development, deal flow, fundraising, support and hiring. Plus it’s used by Uber. [Highrise](https://highrisehq.com/)\*: a flexible contact management tool, Highrise lets you share contacts with your team, track tasks, set reminders and manage communication. It’s made by a great team with a vision. [One Page CRM](http://www.onepagecrm.com/)\*: designed as a sales CRM for small businesses, One Page gathers all your contacts and sales information in one place, with a bullet-proof sales leads follow-up system. [Capsule CRM](https://capsulecrm.com/)\*: an easy online CRM, Capsule lets you manage contacts, leads, customers, vendors and more. It lets you track bids, deals, proposals, and it links emails back to contacts. [Bitrix24](http://www.bitrix24.com/): a full-blown collaboration suite, Bitrix 24 combines a CRM with a social network, tasks and projects, group chat, video conferencing, online documents, calendars, email, telephony and more. [Podio](https://podio.com/)\*: more than a contact management tool, Podio allows you to organize and connect everything you work with. Useful to keep an overview of projects, customers and more. [Pipedrive](https://www.pipedrive.com/)\*: a visual sales CRM for small teams, Pipedrive focusses on your sales pipeline and forecasting. It’s easy to set up and requires no training. [Contact Me](http://www.contactme.com/): a straightforward tool to easily manage all of your business contacts, Contact Me also tracks your tasks with a to-do list and calendar. [Really Simple Systems](http://www.reallysimplesystems.com/): combining sales, marketing and customer service & support, Really Simple Systems also includes a fully integrated email marketing solution. [Nimble](http://www.nimble.com/)\*: focusing on the importance of social relationships, Nimble manages your contacts, activities & calendar, information from social channels, emails & messages, and deals. \*combine these tools with [PieSync](http://www.piesync.com/), and sync the CRM with any other cloud application such as Google contacts or Mailchimp. Your favorite CRM isn’t here? Add it in the comments, with a short description of what you like about it.

The other day I was talking with some people about the best way for small businesses to approach contact management systems, and we agreed that the process of getting a contact management software solution is much like buying a new car.

How to Pick Contact Management Software For a Small Business

Bitrix24 CRM lets you organize and track interactions with potential and existing customers, partners, and other contacts. The fully customizable tool manages and stores interaction history, so you can plan future calls, messages, and meetings in a single platform.


bitrix

google contacts logo

Google Contacts

hubspot

HubSpot

Mailchimp Logo-Vertical Black

Mailchimp

shopify

Shopify

msexchange

Microsoft Exchange

outlook-office365

Outlook

getresponse

GetResponse

bexio

activecampaign

ActiveCampaign

Contacts+ Logo Mark (1)

Contacts+ (formerly FullContact)

icloud

iCloud

infusionsoft_by_keap_logo

Infusionsoft by Keap

sendinblue

SendinBlue

quickbooks

Quickbooks Online

stripe

Stripe

chargebee

Chargebee

sharpspring

SharpSpring

ringcentral

RingCentral

zendesk

Zendesk

d-logo-L-transparent

Debitoor

ontraport

ONTRAPORT

salesforce

Salesforce

ZohoCRM

Zoho CRM

fastbill

FastBill

nimble

Nimble

Zoho Invoice

zohobooks

Zoho Books

constantcontact

Constant Contact

xero logo

Xero

intercom

Intercom

bombbomb

BombBomb

outreach

Outreach

mailerlite

MailerLite

sage

Sage Accounting (formerly Sage One)

clio

Clio

pipedrive

Pipedrive

agilecrm

Agile CRM

freshdesk icon sf

Freshdesk

1CRM-logo-box

1CRM Cloud

aweber

AWeber

act!

Act! 365

actpremium

Act! Premium Cloud

activedemand

ActiveDEMAND

activetrail-1502192111-logo

ActiveTrail

agendor_logo

Agendor

aircall-icon@2x (1)

Aircall

allclients

AllClients

apptivo

Apptivo

aproplan

Aproplan

autopilot

Autopilot

batchbook

Batchbook

benchmark

Benchmark

bigcommerce

BigCommerce

bigcontacts

BigContacts

bookeo

Bookeo

boomtown

BoomTown

bpmonline

Bpm'online

Brivity CRM

bullhorn

Bullhorn

campaignmonitor

Campaign Monitor

campaigner

Campaigner

capsulecrm

logo-cin7

Cin7

cxsocial

Clarabridge Engage

Classy-icon-coral

Classy

companyHub

CompanyHub

connectwisemanage

ConnectWise Manage

Contactlab Marketing Cloud

contactually

Contactually

Copper-icon-circle-pink

Copper

Crisp

currentrms

Current RMS

datavalidation

DataValidation

daylite

Daylite

Delivra

desk

Desk

directmailmac

Direct Mail for Mac

dotloop

Dotloop

Drift Logo

Drift

drip

Drip

ERPNext logo

ERPNext

eztexting

EZ Texting

easybill

EasyBill

efficycrm

Efficy CRM

Elastic Email

emma

Emma

espocrm

EspoCRM

eventbrite 2018

Eventbrite

facebook-lead-ads

Facebook Lead Ads

facten

Facten

finfolio

FinFolio

flexmail

Flexmail

followupboss

Follow Up Boss

freeagent

FreeAgent

freshbooks

FreshBooks

FreshBooks Classic

freshsales

Freshsales

front

Front

funnelflare

FunnelFLARE

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