This month we’ve been reading up on all customer success tips and best practices. Here you can find a selection of the articles we found most helpful for small businesses. All of these were handpicked by our team.

There is nothing worse than having to deal with a haywire customer support team First of all managing one is a challenging task When things start to go downhill it can easily turn into an impossible job This usually happens when the influx of tickets spikes and both you an…

As your business grows, it becomes more and more complex. You need to stay on top of your transactions and track your customers to remain competitive. Data management will take up a large amount of your valuable time if you don’t go about it the right way.

What s Rex Rex is the platform powering Australia and New Zealand s leading real estate agencies that helps you to manage and sell more properties Take a look at all the apps you can sync Rex with What s PieSync Next to Rex your Real Estate business is probably us…

Browser extensions give you the opportunity to customize your browser by adding new features to it. My PieSync colleagues and I have several chrome extensions installed that we use on a daily basis. I asked them which extensions were their favorites. And so here is our list, just for you.

Instead of salespersons thinking in terms of what they need to ‘do to a client’ in order to make a sale, teams are now looking to see how they can ‘Always Be Helping’ – and automation is helping do just that.