Now you can sync your Drift customer data 2-way!

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September 4, 2019

Drift

Drift is a conversation-driven marketing and sales platform that connects your business with the best leads in real-time. Like a virtual assistant for your website, Drift lets you turn any conversation into a conversion.

If you are a Drift user, you already know they have amazing native integrations available with top tools like Marketo, Salesforce, HubSpot. Additionally, you can also create connections with Drift via Zapier. So what’s new?

PieSync offers a 2-way synchronization solution between Drift and over 190 other business tools. Unlike one-way pushes, this bi-directional solution ensures that if you add or update customer information on either connected app, you’ll have that change available on the other app, in real-time.

Furthermore, if you have information on Drift about the type of contact you are syncing, such as tags, CQL Score, Lead Stage or Field Values; you can use PieSync’s if-this-then-that filters to sync only certain subsets of contacts and place them in the right category, list or group inside your connected application.

drift googlecontacts

PieSync is constantly scanning your databases and enriching your data with the most relevant data each one collects. That ensures your customer information is always up-to-date. It will also help you manage duplicates and merge contacts in a controlled way.

Start your sync!

PieSync simply does what it says it will do. I’ve gone from updating 4 sister systems to only having to enter information once and then PieSync keeps everything synced. I wish I had found PieSync sooner! Joe Scanlon - Real Estate Agent

Apps available

You can keep Drift in sync with dozens of different tools, like your CRM, Accounting App, VoIP, etc. The combinations and different workflows you can create are limitless. These are the business tools available today:

The app you are searching for is not here? Don’t worry! We are launching a new one every week. Vote for your favorite cloud-based app!

Check out how easy it is to set it up:

This is a special sync…

Normally, PieSync does a full 2-way sync, which includes your historical data. For our Drift connector, we can only give you a near 2-way sync now. Other exceptions apply. Learn more about it here.

Field mapping options

You are in full control of your sync!

Depending on the other app you’re syncing with, you’ll see most Drift fields mapped by default.

Drift sync

Additionally, you can manually map your custom-made fields and any standard fields that are not included in the default mapping:

custom fields drift

Immediate benefits:

  • Save time spent on data entry
  • No coding required
  • Share contact information with your teams
  • Access a unique and up-to-date database from any device
  • No more import/export of your contacts
  • One database across all your cloud apps
  • Sync changes, including deletions and unsubscribes.
  • Share accurate customer information across your marketing, sales, and customer service platforms.

Need help to configure your connection? You can always visit our Support Center to get extra information.

Start your sync!

About Claudia Martinez

Claudia helps the Marketing and Communications team to let our clients know what’s going on in PieSync by creating great content and managing our Social Media. She flew all the way from Venezuela to work with us. This retired surfer is full of energy and creativity.