EngageBay's new sync solution works two-way and in real time

Integration for Engagebay

What's EngageBay

EngageBay is an affordable all-in-one marketing, sales, support and free CRM software for growing companies to engage web visitors and convert to happy customers.

Though EngageBay covers a lot of your business processes, you might be using complementary business applications to run other parts of your business, such as Google Contacts, accountancy apps, etc. But how do you keep them all together?

"With PieSync, as soon as a lead enters our CRM, it's available for a "one-click call-back" in the mobile phone of our sales team. It's fixing three problems at once: speed, data accuracy and sales' engagement with CRM." - Adrien Jorge, Co-Founder of Propseller

What's PieSync

All your applications gather valuable customer information. The problem is that most of them don’t really communicate with each other. That gap results in data silos and affects customer experience and your team's productivity.

That’s where PieSync steps in!

PieSync’s Contact Sync engine works bidirectionally, integrating 249 cloud apps in real time.

PieSync is constantly checking your connected apps for updates. This means that whenever you add or update contact information in either app, you’ll have it up-to-date in the other one in real time.

The best part? You can choose which contacts to sync and how: Sync lists, categories, tags and almost any other attribute between apps.

Here are the applications available today for a two-way connection with EngageBay:

Need another app in sync? Every Wednesday, PieSync releases a new application. If the business tool you are using is not available yet, go to the pipeline and vote for the app you need.

Do you want more control over your data? Customize it so you can choose which contacts to sync and how! Here are some popular features:

If-this-then-that filters

Thanks to PieSync’s Intelligent Syncing feature, you can sync attributes, categories, lists, etc. It works with intuitive “If–this–then–that rules or conditions, enabling you to accomplish complex automatic workflows across different applications.

EngageBay and Google Contacts integration by PieSync

You can also hand-pick the information fields you want to keep in sync between apps. PieSync will map the typical fields by default (such as name, last name, email, etc.)

EngageBay and Google Contacts

Additionally, you can map your custom-made fields:

 Integration by PieSync for Engagebay

PieSync Vs. Zapier

Zapier is great for one-way data pushes. If you’re using web forms on your website and you want to push that data to your CRM, Zapier is what you need.

It is a trigger-based app and will only operate when a trigger is pulled, pushing all the data to another database. But in this process, Zapier won’t check if an update is necessary and it won’t sync data.

PieSync is constantly checking for updates in your data. You can also choose which app is your “source of truth” so you won’t accidentally sync the incorrect information. PieSync is great for when you want to continuously sync correct, up to date, error-free information across your cloud apps.

Learn more about the differences between these two great tools.

Do you need help setting up your first sync? Here's everything you need to know about it.

About Claudia Martinez

Claudia helps the marketing team by producing awesome blogs, case studies, ebooks, and newsletters. This tech-savvy writer is constantly searching for that great story behind the use case. She also loves working with our partners to create unique co-marketing campaigns.