The PieSync Blog

Keep up to date on the latest tips for your sales, marketing, customer care and accounting teams.

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Optimize your business and its departments with better strategies, workflows and apps.

10 of the best automation tools for customer service teams
Customer Care

10 of the best automation tools for customer service teams

Automation tools can be a significant asset to any customer service team looking to improve their workflow process and delight customers. Learn about some of the best automation tools for customer support teams.

Asad Zulfahri —
Latest product updates
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Why you have customer churn - and what to do about it
Customer Care

Why you have customer churn - and what to do about it

Customer churn is a silent threat to many organizations, affecting revenue, spending and long-term business plans. Learn how to identify the causes of churn and how to reduce it.

Luna Campos —
5 pillars of excellent customer service on social media
Customer Care

5 pillars of excellent customer service on social media

Social media isn't just for marketing: it's a key customer support channel too. Hone your customer service on social media starting with these 5 key principles.

Lucy Fuggle —
How to get the most value from your customer data
Customer Care

How to get the most value from your customer data

Customer data is one of your business's most important assets. Here's how to get the best results from your data for the most impact for you and your customers.

Leo Korneev —
A complete guide to customer support automation
Customer Care

A complete guide to customer support automation

Automation optimizes every area of your business operations, including customer care. Here's how to automate customer support and service for better results.

Lucy Fuggle —
How to convert and retain customers with PieSync
Customer Care

How to convert and retain customers with PieSync

Are you struggling with ideas to convert and keep more customers? Efficient, accurate data syncing can help convert and keep more customers. Here's how you can use PieSync to increase conversions and customer retention.

Nick Stephens —
5 ways iPaaS tools can increase employee satisfaction
Customer Care

5 ways iPaaS tools can increase employee satisfaction

Poor customer experience not only affects your customers, it reduces the job satisfaction of the employees who serve them. Here are 5 pain points to fix fast.

Asad Zulfahri —
How ecommerce businesses can build relationships with customers
Customer Care

How ecommerce businesses can build relationships with customers

Offering great customer experience helps people decide they want to stick with a brand. But how can you build close relationships with your customers if you’re running an ecommerce business? We've put together a few tips that will help you build and maintain a relationship with online customers.

Dwayne Charrington —
How automation benefits your customers – and how to ensure it
Customer Care

How automation benefits your customers – and how to ensure it

Looking for a new way to boost your customer happiness? There’s one tactic you might not have thought of: automation. Here are the benefits.

Lucy Fuggle —
9 ways to improve customer care with technology
Customer Care

9 ways to improve customer care with technology

Customer care goes beyond customer service to a person’s overall impression of your brand. Here’s how to get the best results using technology.

Lucy Fuggle —
12 ways to improve customer experience with automation
Customer Care

12 ways to improve customer experience with automation

Improved customer experience, less churn, more time for work that matters… is it a distant daydream? Not after automating these business processes.

Lucy Fuggle —
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