The month started off great, being featured on the ProductHunt homepage for an entire day. We easily reached more than 1,000 unique visitors on our website and our signups tripled that day. This didn’t go by unnoticed, as an article appeared in a Dutch newspaper online:
Yesterday I hosted PieSync’s very first webinar: How to Sync Your CRM Contacts with Other Apps through PieSync. In 30 minutes, we explained the trends in the contact management landscape, the challenges they bring and how to overcome them with PieSync. Since we believe more in showing rather than telling, I did a live demo of how to set up your sync (using Google Contacts and Capsule CRM as an example). We saved the most important part for last: answering questions attendees had. Two questions came back more than once so I’d love to share the answers here.
In the configuration of your connection you can choose to sync all your contacts or just a subset of them. You can create filters based on tags (in your CRM) or groups (e.g. Google Contacts, MailChimp,..). If you don’t want a certain group of contacts to get synced, make sure they’re not in the tags/groups you’ve set up to synchronize. At this minute you can sync one tag with one group, in the near future we’re releasing multiple filters so you can choose different tags and different groups, allowing you to sync very specific chunks of contacts.Want to get notified when this feature is live? Subscribe to our blog in the top right corner.
If you’ve enabled a sync from Google’s “My Contacts” group to your CRM contacts, the updates you make on your phone will be reflected to your CRM. Deletions, however, won’t get synchronized. Many of our customers are working in a team, meaning that contact would be deleted for the entire team should we sync deletions. We’ve thought long and hard and came up with a work-around. We’ll add a tag “deleted_by_piesync” to the contact so you can easily select all contacts with that tag, see if they can indeed be deleted and remove them with one click of a button. That way, we still sync the act of deletion but don’t do the dangerous deletion ourselves, you’re still in full control.Want to get notified when this feature is live? Subscribe to our blog in the top right corner.
The Google Contacts sync is very popular with our customers, but we noticed many of them are Google Contacts users without really using Google Contacts. We made it our mission to change that. That’s why we’re creating our first e-book. “ The Ultimate Guide to Google Contacts ”: