Have your Phone.com contacts in sync with 230 other apps
Phone.com is an affordable VoIP virtual business phone system that delivers cloud-based voice, video, SMS, MMS, fax, and more. This great option for small businesses requires no hardware or maintenance and can be set up in minutes.
If you are already using Phone.com you know that to make the most out of this phone system, you need to have complete customer data available before you pick a call.
Sometimes, you have customer data available in your CRM and other business tools before you jump on a call, but how do you make it available on Phone.com?
On the other hand, if you've taken the time to enrich your Phone.com contacts, how do you share it with other apps?
PieSync's two-way contact sync solution is the answer to these questions. It will keep your different business tools connected so you always have up-to-date and rich information in Phone.com and your other apps.
From now on, you can have Phone.com in sync with your entire software stack!
Need another app in sync? Every Wednesday, PieSync releases a new application. If the business tool you are using is not available yet, go to the pipeline and vote for the app you need.
PieSync takes integration solutions to the next level with two-way synchronization.
A two-way or bidirectional sync implies that whenever you add or modify your customers’ information in one tool, you’ll have it automatically up-to-date the in the other one, and vice versa.
That helps you avoid data silos. Plus, PieSync keeps in mind historical data to make sure you don’t overwrite contacts or have incomplete databases.
No more import/export!
“I’m using PieSync because it saves time. Point blank, its synchronization saves me hours.” - Leonard Harrison, Owner of Beneficial Dynamics
Learn how to set up an integration for Phone.com
Visit our Support Center to get more information about this connection.
Setting up your 2-way sync
When you configure a sync, PieSync will start by checking your existing data and it will help you detect and manage duplicates (in case there's more than one contact with the same email address). Both applications will be enriched with new information, empowering your entire software stack inmediatly.
You can use PieSync's top features to customize the workflow between Phone.com and the other app. Here are some interesting options for you:
When you are working with big databases, it can happen that you don't need all the data from all your apps in sync. Thanks to PieSync's "if-this-then-that" rules or conditions you can choose which contacts to sync and how; according to attributes, tags, labels, lists, etc.
PieSync will automatically map most of your contacts' information fields: name, email, address, phone number, etc.
If you've created custom fields, you can also manually map as many fields as you wish.
Some popular syncs for phone systems are:
Phone.com + CRM
Phone.com + Customer Support apps
Phone.com + Other tools
These are only some examples, the combinations and workflows you can create are limitless! Keep your software stack in sync, your way!