Discover the new contact sync solution for Re:amaze powered by PieSync!

January 16, 2019
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re.amaze launch

About Re:amaze

Re:amaze is a complete customer service tool that helps you support, engage, and convert customers with email, social media, mobile, and chat conversations. This multichannel tool allows your customers to reach you however they want. With re:amaze you can also collaborate with teammates using assignments, notes, and shared views.

Re:amaze users know that to create meaningful conversations with customers and prospects, information is key. That’s why integrations with other tools that also gather contact information, becomes so important.

Reamaze already integrates with several tools, but as of today, and thanks to PieSync’s sync engine, you can create a customized flow of information between Re:amaze and over 150+ cloud-based apps!

Take a look at all the apps you can sync with Re:amaze…

The app you want to connect with is not here? Don’t worry! We are adding new apps every week. Vote for your favorite one!

Re:amaze + PieSync

Working out a way to get customer data from one app to another is a hassle. Many businesses use the time-wasting import/export or one-way zaps, but your apps are never really up-to-date. These methods are one of the most common causes of duplicate contact data, while historical data is rarely pushed.

PieSync automatically syncs your Re:amaze contacts with your favorite cloud apps bidirectionally and in real time. During the initial sync, the service matches the existing, historical data between the two systems and merges your duplicate contacts. Later on, PieSync’s method is to continually check and understand the data in both apps to sync according to your exact needs and criteria.

For example, if a new contact is created in Re:amaze or if his/her information is updated in either app, you will have it up-to-date automatically in the other app according to your instructions, no matter where you are or who entered the data. You never have to manually transfer data again!

Among the unique bridges you can create between apps you’ll find:

Try it now!

Customizable Field Mapping

Depending on the other app you’re syncing with, you’ll see most Reamaze fields (such as name, lastname, address, etc.) mapped by default. Additionally, you can manually map your Custom Fields and any additional standard fields that aren’t included in the default mapping yet.

sync hubspot and reamaze

Intelligent Syncing

Thanks to PieSync’s rule-based sync, you can create more nuance by using “If–this–then–that” rules or conditions on top of the 2-way sync. These rules enable you to choose the lists, tags or categories you want to sync in each app, supporting and automating complex flows across your apps.

By configuring a 2-Way Intelligent Sync, you can expand your scope and have a complete view of your customers activity across departments.

hubspot and reamaze

This type of sync enriches Re:amaze with HubSpot’s data , and vice versa.

PieSync’s Intelligent Sync will save you hours on contact management, increase the ROI of your SaaS Stack and give you peace of mind. You’ll have the right data, in the right app, at the right time.

And there’s more!

  • Save time spent on data entry
  • Increase ROI
  • No more import/export of your contacts
  • One database across all your cloud apps
  • Sync changes, including deletions and unsubscribes, in your favorite cloud apps and CRM
  • Share accurate customer information across your marketing, sales and customer service platforms.

How is PieSync different than Zapier?

Zapier is great for one-way data pushes. If you’re using web forms on your website and you want to push that data to your CRM, Zapier is what you need.

It is a trigger based app and will only operate when a trigger is pulled, pushing all the data to another database. But in this process, Zapier won’t check if an update is necessary and it won’t sync data.

If you try to set up a “sync” with Zapier, you’re taking a very high risk of your data being over-written. Their app isn’t built for syncing data, it’s built for, well, zapping data. So it is good for one-time data pushes.

PieSync checks to see if an update is needed and then it syncs the new data. You can also choose which app is your “source of truth” so you won’t accidentally sync the incorrect information. PieSync is great for when you want to continuously sync correct, up to date, error-free information across your cloud apps.

Learn how to sync Re:amaze via PieSync in 5 minutes:

Need help to configure your connection? You can always visit our Support Center to get extra information about this connection.

So what are you waiting for?

Start your free trial today!

About Claudia Martinez

Claudia helps the Marketing and Communications team to let our clients know what’s going on in PieSync by creating great content and managing our Social Media. She flew all the way from Venezuela to work with us. This retired surfer is full of energy and creativity.