What we're reading at PieSync: Link Roundup

September 12, 2016
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Weekly Link roundup

PieSync around the web

Get Focused On Marketing : “ CRMs: The foundation of a solid SaaS stack

“It goes without saying that agencies thrive on client relationships, but as an agency you might be reluctant to spend money on technology for yourself, rather than your clients.

When you’re dealing with multiple accounts, and various contacts, it makes sense to put a contact management system in place.”

Inman NewsPieSync merges disparate contacts without risking data loss

Contactually : “ 3 Ways to Boost Your Productivity at Work

“Struggling with productivity at work? Is the soothing lull of procrastination too tempting to resist? You’ve probably tried and tested hundreds of productivity tips, from the Pomodoro method, to taking ten-minute naps, and while these might work well for the first week or so, you find yourself slipping back into bad old habits. Here’s three methods you may not have thought of, that you can add to your arsenal to boost your productivity at work.”

Desk.comFive tactics to get sales, marketing, and customer support on the same page

“Most managers know about the notorious pit fights between sales and marketing, but they forget all about the little sister, customer support. What managers don’t realize is that customer support is the natural extension of the sales and marketing pipeline. A report from DataMentors found that “Consumers are willing to pay more for positive experiences — and for those companies who are delivering, research shows they typically grow at double the rate of their competitors.” In fact, 81% of customers are willing to pay more for superior customer service.”

NGDataHow to leverage customer intelligence to gain a competitive advantage: advice from 29 analytics experts”

Pipeliner CRM2 Tips to Simplify your Contact Database”

“If you’re reading this on the Pipeliner CRM Blog, then it’s safe to say that you’re already using a CRM – probably Pipeliner – to help you organize your contacts. I also know that Pipeliner CRMusers are all about simplicity and cybernetics to help them navigate complexity and to focus on what’s truly important.”

Tech

VentureBeat “10 things you didn’t know about Europe’s tech scene”

“The first thing to understand about the European tech scene is that there is no European tech scene. The “European” scene is a collection of startup hubs that have sprung up in the capitals of European countries and that are more or less isolated — most have very limited interaction with other startup hubs.”

Endgadget “Customer Service matters when it comes to ransomware”

“Cerber didn’t get to the top just by being good at infecting computers, locking up people’s files and blackmailing its victims for Bitcoin. The plucky ransomware is on the fast track to fame and fortune thanks to a hard-won reputation for top-notch customer service that wows its victims at every turn.”

techradar “iPhone 7 news and features: all you need to know about the new iPhone”

Say hello to the iPhone 7 – Apple’s latest flagship smartphone, with upgraded cameras, water resistance, stereo speakers and a longer battery life.

Tim Cook took to the stage at the Bill Graham Civic in San Francisco and told us: “We have created the world’s most advanced smartphone – the best iPhone we have ever created. This is iPhone 7.”

Start-up Life

Techcrunch “11 reasons we didn’t invest in your company”

“When we decide not to invest in a company, we always take the time to explain to the founders the reasons for our decision. The purpose of this article is to provide a review of the 11 most common reasons why we choose not to invest in companies in hopes that some founders will find it helpful in improving their chances of raising capital.”

Start-up Scandal

Medium “I Got Scammed By A Silicon Valley Startup”

“When I asked him if hired employees were given a probationary period (it was standard for several of my past employers), he said “No, because I hire fast and fire fast.” I didn’t know which part of that sentence gave me more pause.

Red flag #1: When someone says they “hire fast and fire fast” believe them and walk away.”

and the follow-up to that story in Techcrunch , no less: “ Startup accused of scamming employees scrubs its online presence”

Workplace Psychology

Invisionapp : “How to design effective teams using positive psychology”

“All effective teams have shared aims, efficient decision-making processes, and clearly communicated roles and responsibilities.

Believe it or not, that’s the easy part.

In comparison, it’s much harder to:

  1. Hire people you know will succeed
  2. Build a team of people who are compatible”

KnowYourCompany “How to repair the trust gap”

“I recently came across a 2016 study conducted by Edelman where they’d surveyed 33,000 people in 28 countries. From it, they discovered: One in three people don’t trust their employer.

One in three people don’t trust their employer.”

Got any interesting news for us? Drop us a line!

About Vanessa Rombaut

Vanessa is a wordsmith extraordinaire. Originally from Australia, she has travelled the world and the seven seas to write scintillating content for you to enjoy.

She likes books, travel, vintage films and sushi (not necessarily in that order).