Customer story

Keller Williams Realty: Mark Jacobsen

Mark Jacobsen
Keller Williams Real Estate Agent
  • Mark and his team of tech-savvy realtors use GSuite, dotloop, Mailchimp, and Podio to automate daily processes.
  • PieSync comes into play as the solution to connect all these apps and create an effective workflow between them.
  • PieSync is saving these real estate agents hours on contact management every week.

Over the last four years, Mark Jacobsen has been working as a realtor with Keller Williams in Lansing, Michigan. Combining the desire to provide a first-rate experience for his clients and his passion for technology, Mark relies heavily on top-of-the-line applications.

In this process, automation plays a pivotal role.

We’re moving at a high speed these days, and if you can’t automate a manual process you’re going to get left behind,” says Mark.

GSuite, dotloop, Mailchimp and Podio are at the core of his automation process. PieSync comes into play as the solution to connect all these apps and create an effective workflow between them. Here’s an insight into his setup:


It is common for a realtor to have more than one email address, but Mark needs to have complete visibility of all of his contacts from any account whether he's on a laptop or on the road. That’s why he synchronizes his different GSuite accounts bidirectionally through PieSync.

Additionally, he distributes his contacts between systems via different groups, and thanks to PieSync’s rule-based feature, he is able to maintain this segmentation in each account.

This means that whenever he adds or updates the contact information of any of his clients in one account, this new information is automatically synced to the other email address, and vice versa.

Mark also syncs his Google Contacts with Mailchimp. Thanks to this connection, he is able to send out compelling monthly updates to each one of the segments he has identified in GSuite.

When it comes the time to close the deal, Jacobsen uses dotloop, a platform that allows him to share and edit legal documents together with his clients. At this point in the transaction, GSuite has already gathered a lot of information about his client and PieSync has automatically synced it with dotloop, making sharing and filling forms a breeze.

For me, the best thing about PieSync is how much time it saves me. I don’t have to export/import contacts between apps or do dual entry anymore. I have everything working in the background. That gives me more time for my clients and allows me to offer that unreal experience they expect.

About PieSync

PieSync works in the background and syncs your contacts two-way and in real time. This means you’ll have access to the most up to date customer information, no matter where you are or who entered the data. PieSync will help you to:

  • Save time spent on data entry
  • No more import/export of your contacts
  • One database across all your cloud apps
  • Sync changes, including deletions and unsubscribes, in your favorite cloud apps and CRM
  • Keep track of your contacts, so you never lose a contact again
  • Share accurate customer information across your marketing, sales and customer service platforms.
Try PieSync now