Desk.com is Salesforce’s customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
Constant Contact is a marketing platform, giving your team the tools to create highly effective email marketing, social media campaigns, online surveys, and event marketing. Availability of hundreds of templates and extensive resources will make your lists grow!
PieSync provides a two-way contact sync for Constant Contact to move CRM contacts on and off Constant Contact lists, in real time based on any CRM filter imaginable.
Also, you could consolidate new leads coming in via Constant Contact landing pages and immediately send them towards other apps, without creating duplicates, and keeping them in two-way sync moving forward.