Desk.com is Salesforce’s customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
Clarabridge Engage is a powerful customer service software that lets you connect with customers and resolve issues quickly. The tool uses analytics and social listening capabilities to improve customer satisfaction and enable you to engage with your client base efficiently.
PieSync is easy to use and helps you build your business by increasing productivity. Our two-way contact integration will decrease data errors and ensure that you and your team will have access to the most up to date customer information.