Desk.com is Salesforce’s customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
Drip provides marketing automation that allows you to craft every interaction with your leads, customers and trial users like a pro. Drip is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale.
PieSync integrates Drip with other apps for an automatic 2-way subscribers sync. Every time a subscriber is added in Drip, or it gets updated, it is automatically synced with the other app, and vice versa - eliminating import/export!
Typically, integrations only support one-way, manual pushes of data into Drip. In contrast, PieSync syncs in real time, all the time, and it goes 2-way, supporting tags and all custom fields!