Desk.com is Salesforce’s customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
Facten is a lead-generating service focused on connecting sales teams with the scientific community. Companies seeking to increase their pipeline may use Facten to acquire additional potential customers in the bio-tech industry by applying Facten’s machine learning algorithms to research and find specific clientele.
PieSync is easy to use and helps you build your business by increasing productivity. Our two-way contact integration will decrease data errors and ensure that you and your team will have access to the most up to date customer information.