Syncing Desk and Genesys is currently on our roadmap
Desk.com is Salesforce's customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
Genesys is a leader for omnichannel customer experience and contact center solutions, trusted by 10,000+ companies in over 100 countries.
PieSync is easy to use and helps you build your business by increasing productivity. Our two-way contact integration will decrease data errors and ensure that you and your team will have access to the most up to date customer information.