Desk.com is Salesforce’s customer support platform for SMEs. Customers can get support via self-service support centre, live chat, email or phone. Features include productivity tools, mobile support, omni channels and case management.
With Podio you can custom build your own cloud platform, choosing from over 700 apps in their Marketplace, offering a broad scope of functionalities. From CRM to IT support, HR and project management, ready to be tailor-made to fit your company or organization.
Create a customized address book sync for your Podio workspace in less than 5 minutes. Add conditions, actions, and map your default & custom fields. Either have all your clients & suppliers sync 2-way with Podio, or do it based on custom attributes in your marketing or CRM platform. With PieSync, it’s easy to set up a simple one-to-one integration or a workflow spanning across multiple apps in minutes - without any technical help.