Give support agents all the CRM information they need inside Freshdesk by syncing it up two-way with the rest of your cloud stack.
PieSync integrates Freshdesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you’ve received in the past as well, the attached customer’s data will be synced with the other app, and vice versa - eliminating import/export!
PieSync is easy to use and helps you build your business by increasing productivity. Our two-way contact integration will decrease data errors and ensure that you and your team will have access to the most up to date customer information.
It takes 5 minutes to start syncing Freshdesk with your other cloud applications.
no-strings-attached 14-day free trial
More connections with Freshdesk are available within the PieSync app. See all possible connections, keep an eye on our progress and vote for your preferred app.
PieSync works in the background and integrates your contacts two-way and in real time between your favorite cloud apps. This means you will have access to the most up to date customer information, no matter where you are or who entered the data.
I'm using PieSync because it saves time. Point blank, it's synchronization saves me hours.
We are using PieSync to sync data between our CRM (ProsperWorks) and our Help Desk (Help Scout) to make it so our client information is up-to-date and so that we don't have to manage two separate client information databases. It has shown to be very useful and a must have after even just a short time of using it. We like to use the best tool for the job and best software on the market. That means we are setting ourselves and our clients up with lots of SaaS and keeping the information synced across them all is a must. It essentially allows us to keep a central database of information which is one of the only ways to make it all work.