Give support agents all the CRM information they need inside Freshdesk by syncing it up two-way with the rest of your cloud stack.
PieSync integrates Freshdesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you’ve received in the past as well, the attached customer’s data will be synced with the other app, and vice versa - eliminating import/export!
Want to win time by managing just one application? Set up PieSync for free today and start syncing your Freshdesk and ConnectWise Manage contacts.
It takes 5 minutes to start syncing Freshdesk with ConnectWise Manage
no-strings-attached 14-day free trial
More connections with Freshdesk and ConnectWise Manage are available within the PieSync app. See all possible connections, keep an eye on our progress and vote for your preferred app.
PieSync works in the background and integrates your contacts two-way and in real time between your favorite cloud apps. This means you will have access to the most up to date customer information, no matter where you are or who entered the data.
ConnectWise Manage offers clear lines of communication, error-proof ticketing and powerful documentation. Capture and track every step, maximize visibility, and establish workflows so you can deliver exceptional customer service.
This is a great app that does exactly what it is supposed to do and in a very simple way. I use it to keep my contacts in sync between CRM's and it does a great job of that.
With PieSync, as soon as a lead enters our CRM, it's available for a "one-click call-back" in the mobile phone of our sales team. It's fixing 3 problems at once: speed, data accuracy and sales' engagement with CRM.