Syncing Freshdesk and Veeva CRM is currently on our roadmap
Freshdesk is an omni channel cloud-based customer support platform. Whether it's phone, email, your own branded community, or social media channels such as Facebook or Twitter, Freshdesk ensures you can connect with your customers on all levels.
The Veeva CRM suite of products is a multichannel CRM solution created specifically for the life sciences industry. The complete suite offers to all user groups;- primary and specialty care representatives, medical science liaisons and managed markets account executives - a range of prebuilt functionalities.
Give support agents all the CRM information they need inside Freshdesk by syncing it up two-way with the rest of your cloud stack.
PieSync integrates Freshdesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you've received in the past as well, the attached customer's data will be synced with the other app, and vice versa - eliminating import/export!