Groove is a simple help desk software designed to give your customers a personalized customer service experience. Features included shared inbox, private notes and follow-up reminders for yourself or to share within the team. 4,500+ business have made the switch.
PhoneBurner is a power dialer and sales acceleration solution that greatly increases productivity over the phone. Outbound call centers, inside sales teams, and sales professionals can use the sales acceleration features to enhance productivity.
PieSync is the smart, elegant way to sync your CRM or other cloud apps with PhoneBurner’s dialer and sales acceleration platform.
While agents spend their time talking to live prospects the 2-way contact sync makes sure updates and contact properties in PhoneBurner are automatically reflected in your CRM – and vice versa. You can set up syncs to match up PhoneBurner folders to tags in your CRM, in a 2-way configuration.