PieSync Help Center

Explore our help center for quick answers


Jonas Rasschaert

 GETTING STARTED GUIDE: How to set up a new connection? 

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. 

Benchmark is a powerful engagement tool used by small to medium enterprises around the globe. With this simple email marketing solution, you can engage subscribers, target an audience, send beautiful, responsive emails and track results.. Below you'll find detailed information, specifically for Benchmark integrations.

Supported Benchmark integrations

Authorizing Benchmark

Accessing Benchmark through a standalone PieSync account, you'll need your Benchmark API key.

If you already authorized Benchmark accounts in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

Supported Conditions/Filters [IF]

You can sync one LIST per connection - PieSync needs you to authorize each Benchmark LIST separately

  • Is (not) Hard bounced
  • Is (not) Unsubscribed
  • Contact fields, including custom fields ("Extra")
  • Already exists in the other app

Supported Actions [THEN]

  • Change Email type to HTML or TEXT
  • Update any kind of contact field / Custom field
  • Contacts are automatically set to 'subscribed' when synced into Benchmark. 

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Benchmark fields being mapped, which will be the names & primary e-mail. 

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

You can & should then custom map any of your additional Benchmark fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible. More information on Customizable Field Mapping here

Additional Options

We can sync unsubscribes for Benchmark email in a default toggle, or you can customize this behavior through a rule. We cannot detect deletions you would make inside Benchmark. 

The availability of additional sync option is app and connection dependent. If the feature box (screenshots above) is not there to tick, it's simply not possible. We need to be able to detect deletions on one side and at the same time be able to create add a segment 'PieSync Trash' or 'PieSync Unsubscribes' on the other side.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com. Don't forget to read our blog for the latest in productivity, apps, and technology!

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