PieSync Help Center

Explore our help center for quick answers


Jonas Rasschaert

GETTING STARTED GUIDE: How to set up a new connection?

Cliniko is a practice management system for clinics and allied health practitioners.

Below you'll find detailed information, specifically for Cliniko integrations:

Supported Cliniko Integrations

Authorizing Cliniko

To authorise, we need your API key.

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If you already authorized Cliniko account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

Choose your contact type

Distinguish between Contacts and Patients before proceeding to the configuration page.

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[IF] Supported Conditions/Filters

  • Contact Type
  • Already existing in the app you sync with
  • Field values

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[THEN] Supported Actions

  • Update Contact Type
  • Update field values

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Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Cliniko fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

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You have the ability to disable default mappings and reuse them in the custom mappings section.

Customizable Field Mapping

For now, we don't support Cliniko customizable contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well.

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More information on Customizable Field Mapping

Additional Options

Syncing Deletions

Currently, there are no Cliniko integrations on the PieSync platform that support our deletions sync.

Syncing Unsubscribes

Currently, there are no Cliniko integrations on the PieSync platform that support our unsubscribes sync.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By  voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list, you can always submit an app request on our Supported Apps Page as shown below. Don't forget to read our blog for the latest in productivity, apps, and technology!

app request form

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