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Elastic Email

Jonas Rasschaert

GETTING STARTED GUIDE: How to set up a new connection?

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

Elastic Email is an all-in-one email delivery solution. It offers robust HTTP API, an SMTP Relay, and a user interface that comes with a complete suite of tools for managing templates, contacts, campaigns, and reports. The app specializes in delivering marketing and transactional email.

Below you'll find detailed information, specifically for Elastic Email integrations:

Supported Elastic Email Integrations

Authorizing Elastic Email

To authorise, we need your API Key.

The API is located under settings > API.

If you already authorized Elastic Email account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • Source
  • Status
  • Already existing in the app you sync with

[THEN] Supported Actions

  • Update Status
  • Updating field values (INCLUDING CUSTOM FIELDS)

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Elastic Email fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

You can custom map your Elastic Email Custom Fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

Additional Options

Syncing Deletions

Currently, there are no Elastic Email integrations on the PieSync platform that support our deletions sync.

Syncing Unsubscribes

You have the ability to sync back the contact status into your CRM. An easy way to do this would by setting up a direct mapping from the Contact status field into a custom text field over in your other app.

There are CRM's that can read that text value that in turn trigger workflows if this is what you need to happen. However, you can also have PieSync directly change certain attributes based on what is happening inside of Elastic Email. This would require setting up specific filters or actions from the PieSync Rules like so:

The "other way around" toggle only affects contacts who have been synced across by the supporting rule.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By  voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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