PieSync Help Center

Explore our help center for quick answers

Exceeding Storage Quota in Google Contacts

Jonas Rasschaert

The PieSync Health dashboard shows the following error:

Screen Shot 2020-04-28 at 10.55.29

Combined Shape

Resource has been exhausted (e.g. check quota)” or “FBS quota limit exceeded” are other possible denominations.

What does it mean?

Google Contacts can only store up to 25,000 unique contacts. This includes records listed as ‘Other contacts’ and as in the trash ‘Bin’. The maximum size of individual contact is 128KB. As an organisation as a whole, you can add up to 200,000 external shared contacts. This storage quota is a hard limit across all Google Contacts users, regardless of their plans. If any one of these is exceeded, it could send a Storage Quota Exceeded error.

Screen Shot 2020-09-03 at 14.30.59

If you still see PieSync adding contacts occasionally, despite seeing this error, it's because contacts that have been in the trash bin for more than 30 days will be deleted forever, automatically freeing up some storage room, allowing PieSync to add some contacts.

How can I solve this?

  1. Make sure your Trash bin is completely empty. To do his, on a computer, go to https://contacts.google.com/trash

  2. Potentially, clean up your Other Contacts folder. To do his, on a computer, go to https://contacts.google.com/other

  3. Usually your contacts only take very little storage. It's shared across multiple Google entities. If your contact count is well below the 25.000 mark, the root cause of your storage problem is most likely located somewhere else.

Combined Shape

This dedicated article provides more info on storage limits and how you can clean them.

On this page