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Mailchimp - Your merge fields were invalid - Please enter a value

Jonas Rasschaert

The PieSync Health dashboard shows the following error: Screen Shot 2020-04-28 at 11.56.10

Altering default Mailchimp fields

You have the ability to rename default fields directly in MailChimp.

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These default fields will no longer sync/update after altering the correlating tags in Mailchimp. 

Solution

You can fix this by changing your fields back to the default setting:

  • Go to your audience- Click on "View Contacts" > "Settings", and select "audience fields and *|MERGE|* tags" from the dropdown menu- In the column "Put this tag in your content:" change the tag back to the default values.

Annotation on 2020-04-28 at 11-23-09

Change the first name field to FNAME and the last name field to LNAME (these are the default values)

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Don't forget to delete your current connection and create it again.

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