PieSync Help Center

Explore our help center for quick answers


Aron Gosselin

GETTING STARTED GUIDE: How to set up a new connection?

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

PrestaShop is an efficient and innovative e-commerce solution with all the features you need to create an online store and grow your business.

Below you'll find detailed information, specifically for PrestaShop integrations:

Supported PrestaShop Integrations

Authorizing PrestaShop

For us to connect to your PrestaShop account, we need the following things:

  1. Your app's domain. This can be found in your browser URL. For instance on the below screenshot this is 'prestashopdemo.eu'.

  2. A Webservice key having the required permissions. You can find your keys by going to 'Advanced Parameters' → 'Webservice' as shown on the below screenshot. The key needs to have all permissions on Addresses, Customers and Groups.

Combined Shape

We also support self-hosted Prestashop instances. The terms and conditions with regards to self-hosted apps can be found here.

If you already authorized PrestaShop account(s) in the past or in any other PieSync integration, you are able to choose from your connected accounts.

[IF] Supported Conditions/Filters

  • Default Customer Group…
  • has Group access…
  • Newsletter…
  • Partner Offers…
  • Field values already in the app you sync with

[THEN] Supported Actions

  • add Group access…
  • update Default Customer Group…
  • update Newsletter…
  • update Partner Offers…
  • update field values

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard PrestaShop fields being mapped by default. For instance, in a connection with Salesforce, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

For now, we don't support PrestaShop custom contact fields. Therefore, you can only custom map any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Custom Field Mapping here.

Additional Options

Syncing Deletions

Currently, there are no PrestaShop integrations on the PieSync platform that support our deletions sync.

Syncing Newsletter subscriptions

The PrestaShop integration allows you to sync newsletter subscriptions. You are completely flexible in the way you want to set this up for you business. For example you can update an checkbox field, add a specific tag or update any other value that you have in place right now.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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