PieSync Help Center

Explore our help center for quick answers


Jonas Rasschaert

 GETTING STARTED GUIDE: How to set up a new connection? 

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. 

Recurly is a recurring billing management tool that handles all your complex tasks of subscription billing.  Reduce your churn by handling your customer billing issues effectively. It's easy to set up so you'll be optimizing your revenue without any hassle in no-time! Below you'll find detailed information, specifically for Recurly integrations.

Supported Recurly integrations

Authorizing Recurly

We need your Subdomain and API key to connect.

If you already authorized Recurly accounts in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

Supported Conditions/Filters [IF]

  • Open / Closed
  • Active / Cancelled Subscriptions
  • Future / Live Subscriptions
  • Has Past Due Invoices
  • Already existing in the app you sync with

Supported Actions [THEN]

  • Update field values

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Recurly fields being mapped. For instance, a connection with Google Contacts will look something like this:

You have the ability to disable default field mappings in order to reuse them in the custom mappings section.

Customizable Field Mapping 

For now, we don't support Recurly customizable contact fields. However you can custom map your any additional Recurly fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible. More information on Customizable Field Mapping here

Additional Options

Syncing Unsubscribes and Deletions is not supported for Recurly integrations.

The availability of additional sync option is app and connection dependent. If the feature box is not there to tick, it's simply not possible. We need to be able to detect deletions on one side and at the same time be able to create add a segment 'PieSync Trash' or 'PieSync Unsubscribes' on the other side.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com. Don't forget to read our blog for the latest in productivity, apps, and technology!

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