PieSync Help Center

Explore our help center for quick answers


Frans Leys

GETTING STARTED GUIDE: How to set up a new connection? 

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. 

Robly helps small businesses market themselves more efficiently and effectively with innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.

Supported Robly connections

Authorizing Robly

We ask your API id and API key for access. 

If you already authorized your Robly account(s) in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • In List
  • Is (not) Subscribed
  • Source
  • Is (not) Cleaned
  • Is (not) Deleted
  • Is Unsubscribed
  • Is Resubscribed

[THEN] Supported Actions

  • Add/Remove to submailing list (not specifying this will simply subscribe the contact to your general contact list)
  • Update fields

Default field mapping

By default, you will not see many fields that have been mapped, other than the Name & Email. These are mapped by default - you cannot change these. See below an example, showing a connection with Pipedrive.

Combined Shape

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A (Robly) and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable field mapping

Because the default fields in Robly are scarse, you can and should custom map your Robly custom fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible. More information on Customizable Field Mapping here

Additional Options

Syncing Unsubscribes/Deletions

You are able to sync deletions and unsubscribes one-way to Google Contacts. When a contact is deleted/unsubscribes in Robly, we add the tag 'PieSync_trash'/'PieSync_Unsubscribes to that same
contact in Google Contacts. You will be able to review this segment first before
e.g. deleting or taking action on that side of the sync. 

The availability of the feature to subscribe or sync deletions is app and connection dependent. We need to be able to detect deletions or unsubscribes on one side and at the same time be able to create add the tag 'PieSync Trash' or 'PieSync unsubscribe' on the other side.
More information on syncing deletions with other integrations, or on syncing unsubscribes.

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com. 

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