PieSync Help Center

Explore our help center for quick answers


Frans Leys

GETTING STARTED GUIDE: How to set up a new connection? 

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics. 

With TractionNext, you can automate campaign workflows, accelerate conversions, and trigger conversations all from one, unified platform. The software provides visibility across multiple channels, including SMS, email, surveys, promotions, and online campaigns.

Below you'll find detailed information, specifically for TractionNext integrations:

Supported TractionNext Integrations

Authorizing TractionNext

We need permission to access both your accounts, this is necessary to keep your accounts in sync. To Authorize your TractionNext account, you need to allow access by choosing your TractionNext account's site host (either tractionnext.com or beginsend.com) and API token. The latter can be retrieved from the Settings menu in your TractionNext account details. You'll also have to indicate which TractionNext list you'd like to sync with.

If you already authorized TractionNext list(s) in the past or in any other PieSync integration, you'll be able to skip this step and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

When syncing contacts from TractionNext to your other app, you can choose to limit the contacts involved if you don't need all contacts, or set up various rules with filters. These are the filters you can use

  • Subscribed/Not Subscribed
  • Default fields on a contact
  • Custom fields you may have setup

[THEN] Supported Actions

Alternatively, when syncing contacts into TractionNext, you can apply actions as these contacts are moved into, or impacted by the sync. These are the actions you can choose from

  • Subscribed/Not Subscribed
  • Modify (set fixed value for) default fields on a contact
  • Modify (set fixed value for) custom fields you have setup

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard TractionNext fields being mapped. For instance, a connection to Office 365 Outlook.com will look something like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

You can custom map your TractionNext custom fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible. More information on Customizable Field Mapping here

Additional Options

Syncing Unsubscribes/Deletions

There are no supported TractionNext integrations on the PieSync platform, that support our Deletions/Unsubscribes Sync.

The availability to Sync Unsubscribes/Deletions is app and connection dependent. If the box (screenshots above) is not there to tick, it's simply not possible. We need to be able to detect unsubscribes/deletions on one side and at the same time be able to create add the tag 'PieSync Unsubscribes' or ‘PieSync Trash’ on the other side. More Information on Syncing Unsubscribes here or on Deletions here.

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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