PieSync Help Center

Explore our help center for quick answers


Jonas Rasschaert

GETTING STARTED GUIDE: How to set up a new connection?

ALL FEATURES EXPLAINED: All our features/functionality explained in detail - no app-specifics.

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

Below you'll find detailed information, specifically for Vend integrations:

Supported Vend Integrations

Authorizing Vend

To authorize Vend, we need your Store name.

PieSync is only accessible for users on the Vend Pro and Enterprise planning. More info here.

If you already authorized Vend account(s) in the past or in any other PieSync integration, you'll be able to skip the first part of the authorization and choose from your CONNECTED ACCOUNTS.

[IF] Supported Conditions/Filters

  • Group equals
  • Loyalty Balance
  • ...
  • Already existing in the app you sync with

[THEN] Supported Actions

  • Set Group to
  • Update Opt-In to Marketing and Promotional Emails
  • Updating field values (INCLUDING CUSTOM FIELDS)

Default Field Mapping

Depending on the other app you're syncing with, you'll see a number of standard Vend fields being mapped by default. For instance, in a connection with Google Contacts, the default field mapping looks like this:

PieSync syncs the default name field(s) that come with the apps. Sometimes they have a different structure in both apps you connect. E.g. first and last names are separate in app A and joint in a single field in app B. In the background, PieSync joins first and last names together from app A to B and separates them again from app B to A. Our algorithm is smart about which part it updates in app B.

Customizable Field Mapping

You can custom map your Vend Custom Fields and any additional standard fields that aren't included in the default mapping yet. Bear in mind a mapping between two fields can only exist if the types of fields are compatible, and the particular compatibility will determine the direction of the mapping as well. More information on Customizable Field Mapping here.

Additional Options

Syncing Deletions

Our sync deletions feature is not available for Vend. However, you are able to sync deletions via the Rules. In a connection with MailChimp, the rule set up would look like this:

Combined Shape

It's important to tag/group these deletions on the other side so you can review this segment before taking action.

Syncing Unsubscribes

You have the ability to sync unsubscribed contacts by selecting specific filters and actions from the PieSync Rules. For instance, in a connection with MailChimp, the rule set up would look like this:

Combined Shape

Thanks to the feedback we have already received, we created a list of popular apps that we’re going to work on very soon. By  voting them up in our pipeline, YOU decide which connectors we’ll release first. If you don’t see your app on the list or need any further help, drop us a line - support@piesync.com.  Don't forget to read our blog for the latest in productivity, apps, and technology!

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