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Why does it take so long to see the first contacts appear?

Jonas Rasschaert

Running a sync for the first time can sometimes take a while.

  • In case you have a lot of contacts in your applications, the initial sync will take a bit longer, even if you configured PieSync only to sync a subset of your contacts.
  • During the initial scan, we need to process all of your contacts (also the contacts outside the chosen subsets) to avoid duplicates during the sync.
  • Once the sync status is active (green), it should never take more than 2 to 3 minutes for any update or create to appear.
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Notice anything unusual? Contact us at support@piesync.com