Re:amaze

![re.amaze launch](//images.ctfassets.net/f2ysq090txql/7lxIl1jfVAvnYBl2U4all/f7782d860c6b331976f2450e4fe870ee/re.amaze_launch.png)

## About Re:amaze

[Re:amaze](https://www.reamaze.com/) is a complete customer service tool that helps you 
support, engage, and convert customers with email, social media, mobile, and chat conversations. This multichannel tool allows your customers to reach you however they want. With re:amaze you can also collaborate with teammates using assignments, notes, and shared views.

Re:amaze users know that to create meaningful conversations with customers and prospects, information is key. That's why integrations with other tools that also gather contact information, becomes so important. 

Reamaze already integrates with several tools, but as of today, and thanks to PieSync's sync engine, you can create a customized flow of information between Re:amaze and over 150+ cloud-based apps!

Take a look at all the apps you can sync with Re:amaze...

<Widget type="piesync-widget" left="reamaze" size="compact" />

__The app you want to connect with is not here? Don’t worry! We are adding new apps every week. [Vote for your favorite one!](https://www.piesync.com/connections)__

## Re:amaze + PieSync

Working out a way to get customer data from one app to another is a hassle. Many businesses use the time-wasting import/export or one-way zaps, but your apps are never really up-to-date. These methods are one of the most common causes of duplicate contact data, while historical data is rarely pushed. 

PieSync automatically syncs your Re:amaze contacts with your favorite cloud apps bidirectionally and in real time. [During the initial sync](https://www.piesync.com/blog/checklist-5-things-to-do-before-syncing-contacts), the service matches the existing, historical data between the two systems and merges your duplicate contacts. Later on, PieSync's method is to continually check and understand the data in both apps to sync according to your exact needs and criteria. 

For example, if a new contact is created in Re:amaze or if his/her information is updated in either app, you will have it up-to-date automatically in the other app according to your instructions, no matter where you are or who entered the data. You never have to manually transfer data again!

Among the unique bridges you can create between apps you'll find: 

- [Re:amaze and HubSpot](https://www.piesync.com/reamaze/hubspot/)
- [Re:amaze and Infusionsoft](https://www.piesync.com/reamaze/infusionsoft/)
- [Re:amaze and FullContact ](https://www.piesync.com/reamaze/fullcontact/)
- [Re:amaze and ActiveCampaign](https://www.piesync.com/reamaze/activecampaign/)
- [Re:amaze and Survey Monkey ](https://www.piesync.com/reamaze/surveymonkey/)
- [Many more! ](https://www.piesync.com/reamaze/)

<Button href="https://www.piesync.com/reamaze/" text="Try it now!" />

## Customizable Field Mapping

Depending on the other app you're syncing with, you'll see most Reamaze fields (such as name, lastname, address, etc.) mapped by default. Additionally, you can manually map your Custom Fields and any additional standard fields that aren't included in the default mapping yet. 

![sync hubspot and reamaze](//images.ctfassets.net/f2ysq090txql/7cHABnrdfoPqYrzCWG2zzW/71ad8a27a7b30b3813494ddc23827a85/sync_hubspot_and_reamaze.gif)

<RelatedPost slug="announcing-our-biggest-update-to-date-custom-fields-and-customizable-field" />

## Intelligent Syncing

Thanks to PieSync's [rule-based sync](https://www.piesync.com/blog/introducing-intelligent-syncing), you can create more nuance by using “__If__–this–__then__–that” rules or conditions on top of the 2-way sync. These rules enable you to choose the lists, tags or categories you want to sync in each app, supporting and automating complex flows across your apps. 

By configuring a 2-Way Intelligent Sync, you can expand your scope and have a complete view of your customers activity across departments. 

![hubspot and reamaze](//images.ctfassets.net/f2ysq090txql/4puK3VVAuWqAJOb0unQVE4/1f5cd2ce2e9a23ede1f6bb5c8ae0c20a/hubspot_and_reamaze.png)

This type of sync enriches Re:amaze with HubSpot's data , and vice versa. 

__PieSync's Intelligent Sync will save you hours on contact management, increase the ROI of your SaaS Stack and give you peace of mind. You'll have the right data, in the right app, at the right time.__


## And there's more!

- Save time spent on data entry
- Increase ROI
- No more import/export of your contacts
- One database across all your cloud apps
- Sync changes, including deletions and unsubscribes, in your favorite cloud apps and CRM
- Share accurate customer information across your marketing, sales and customer service platforms.

## How is PieSync different than Zapier?

Zapier is great for one-way data pushes. If you’re using web forms on your website and you want to push that data to your CRM, Zapier is what you need.

It is a trigger based app and will only operate when a trigger is pulled, pushing all the data to another database. But in this process, Zapier won’t check if an update is necessary and it won’t sync data.

If you try to set up a “sync” with Zapier, you’re taking a very high risk of your data being over-written. Their app isn’t built for syncing data, it’s built for, well, zapping data. So it is good for one-time data pushes.

PieSync checks to see if an update is needed and then it syncs the new data. You can also choose which app is your “source of truth” so you won’t accidentally sync the incorrect information. PieSync is great for when you want to continuously sync correct, up to date, error-free information across your cloud apps.

## Learn how to sync Re:amaze via PieSync in 5 minutes:

<Embed src="https://www.youtube.com/watch?v=jHv33x5XiBo&feature=youtu.be" />

Need help to configure your connection? You can always visit our [Support Center ](https://help.piesync.com/connector-apps/re-amaze)to get extra information about this connection.

So what are you waiting for?

<Button href="https://www.piesync.com/reamaze/" text="Start your free trial today!" />

From now on you can keep your Re:amaze contacts in sync with over 150+ cloud-based apps! It's a real-time customized workflow between Re:amaze and your favorite business tools.

Customer Service

Discover the new contact sync solution for Re:amaze powered by PieSync! 

Customer Care

ActiveDEMAND

![ActiveDemand Eliminating-DataSilos](//images.ctfassets.net/f2ysq090txql/22r1oruBWpzn907eDZUmIv/48d19085ecd2cadfa0d45d093c8c05b2/ActiveDemand_Eliminating-DataSilos.png)


*Editor’s Note: The following is a guest blog post by our integration partner [ActiveDEMAND](https://www.piesync.com/activedemand/)*

---




Marketing is currently undergoing a revolution: The data revolution. Sales rely on numbers, but for Marketing, statistics are not enough. They need more data to provide relevant communication across a customers lifecycle. With so many new digital marketing platforms available, collecting and organizing data is no longer the problem. The new challenge is how to prevent Data Silos. 


## Why Silos Limits Insights about Customers


Data silos refer to all those pieces of information that are isolated within a platform and therefore, within a team. Usually, this happens as a result of using several business tools without having a synchronization solution in place. Data silos make things difficult for marketing and sales in a few different ways. One of the shocking casualties of the lack of data is the impossibility to provide customer intimacy in marketing and sales. Without truly knowing and internally communicating about your prospects and customers, marketing and sales make bad assumptions.

## Buyer Journeys


The buyer’s journey typically outlines the way a prospect engages with your marketing before converting to a lead and buying. Buyer journeys help to determine how to build a usable website, what content is relevant, and what's the customer story marketing and sales can rally behind. Without solid statistical data on how real users do this, it’s a shot in the dark. You can survey prospects and customers but they often forget all the steps they took. Great user journeys use provable data collected on real prospects.

The most accurate buyer journeys need:

- All marketing touch-points recorded
- All possible conversion points tracked

This means you should track: email opens, newsletter subscriptions, website visits, live chats, and any other marketing touch-point. Then, they should be collected to a common prospect database. Either by doing it all within a single platform, or more commonly these days by connecting multiple platforms. Collecting the data of anonymous users adds an unnecessary hurdle because it makes it difficult to determine prospect quality. Prospect quality is easy if you know who it is, ie: Bob from Acme, our million-dollar prospect.


## The Importance of Tracking More Than Just Form Submits


Incredibly, many businesses today still create buyer journeys without [tracking inbound phone calls](https://www.activedemand.com/capabilities/call-tracking-numbers/), which can be 40-70% of all conversions. These buyers journeys can be critically flawed by ignoring such a common conversion point for customers. To avoid phone call silos, once phone calls are tracked, the conversions and corresponding data need to be integrated with all other tracked conversion points. We need to collect conversions in that centralized prospect database AND we need to send conversions to each respective ad platform so we can optimize them appropriately.

Once we have all marketing touchpoints and conversion points tracked to a single place, we can build fantastically detailed buyer journeys backed up with real data. These buyer journeys help us understand how and why people choose us, and what we can do to help.


## Prospect & Buyer Persona


Once you’ve got all the data for a Buyer Journey, the next step is to collect all the information necessary to build a buyer persona. This usually means bringing in a CRM and connecting it with your marketing automation, advertising platforms, and other platforms. Again, we need to break the data silos and connect these disparate systems because they each hold pieces of the full buyer persona view. Your CRM should include buyer information pulled from sales, while your advertising and marketing automation systems will include information on what kinds of messaging to use for different personas. These data points on users once collected and analyzed, provide insights on how marketing and sales can better serve customers and prospects. It gives a common understanding of prospects and how your company is uniquely situated to help them.

## Optimizing Marketing Channels

Now that we have great visibility into touchpoints and conversions, we also need that data in each of our advertising and marketing channel platforms. By importing conversions into Google, Facebook, and other platforms, we can further optimize each of those marketing channels. We need to take our conversions out of the platforms that they’re tracked in: such as call tracking platforms, web form systems, and marketing automation platforms, and send that conversion data over to ad platforms like Facebook Ads and Google Ads.

Some platforms offer anonymous synchronization between platforms based on a user or clickID, but that usually means you don’t know whether it was a great quality lead or not, and it doesn’t help build out user journeys using real customer examples.


## Bidirectionally Synchronize All the Platforms!


[ActiveDEMAND’s marketing automation platform](https://www.activedemand.com/) centralizes a lot of marketing data, but some clients need to connect with other marketing or CRM platforms without a native connection. For those platforms, Piesync synchronizes contact details between programs. Because of Piesync’s focus on integration, there are a LOT of great platforms you can “bring into the fold” with a Piesync connection.

<Button text="Try PieSync for free" href="https://www.piesync.com/activedemand/" />


## Benefits of Breaking the Silos


With prospects and clients fully synchronized between marketing automation, the sales CRM, and any other platforms in use, the overflow of data becomes easier to analyze and pull insights from. 

- Buyer journeys can be created on a concrete foundation of sample user journeys. 
- Personas can be built with real data.
- Marketing can see the impact of different channels on different personas at different stages of the buyer’s journey.
- Marketing can optimize based on these insights.

So if you’re in marketing, take a look at the platforms you use in your company that include client and prospect information, and consider integrating them. [Using ActiveDEMAND and Piesync](https://www.piesync.com/activedemand/piesync/), almost all popular platforms can be connected and silos are broken down.

<RelatedPost slug="activedemand-is-now-available-for-our-2-way-contact-sync" />



With so many new digital marketing platforms available, collecting and organizing data is no longer the problem. The new challenge is how to prevent Data Silos. 

Email Marketing

Marketing 

ActiveDEMAND + PieSync: Eliminating Data Silos to Achieve Customer Intimacy

ActiveCampaign

Drip

HubSpot

SharpSpring

GetResponse

Mailchimp

Marketo

Wishpond

![QuickGuideMkt](//images.ctfassets.net/f2ysq090txql/24XjDXnDo04aYA2KWwqoKK/a4516e282c727c1a3543e1e041e5d897/QuickGuideMkt.png)

Cloud-based business applications are redefining the way SMEs do business. Massive campaigns that once were only reachable for big companies with big budgets are now accessible to smaller businesses. 

Among these revolutionary tools, marketing automation apps have a special role. They make marketers lives easier by automating repetitive tasks and making multi-channel workflows more efficient. 

But with so much variety available, when it comes to choosing just one, SMEs need to know where to look. That’s why we made a quick guide with some aspects that you might want to keep in mind before you click the “buy” button. 

## 1. Choose according to your company’s size

With so many options on the market, there’s no need to invest in a massive (and expensive) tool if you don’t really need it. Search for options that adjust to your company’s size and needs. 

Most apps and SaaS solutions offer different plans to reach out to various types of business. A good idea is to estimate the number of leads you will be expecting and choose a tool and plan that can handle that amount. Just remember to leave room for growth, because with your new marketing automation tool that will surely happen!   
 
 
## 2. Keep in mind the must-have features 

When you start searching for a marketing automation tool, it’s easy to feel overwhelmed by the numerous amount of features you’ll see around. Some apps even offer a feature set created especially for a particular industry. But don’t worry, here are some of the basic must-have features your selected app should have:   

- Overview of your customer data 
- Trigger-based emails
- Lead Scoring and Tracking
- Lead Nurturing
- Social Media Marketing 
- Segmentation
- Website Visitor Tracking
- Support Customer Outreach

Not enough? Don’t worry, most marketing automation tools offer a much more extensive feature set. Plus, you can always integrate them with other apps to give them additional “powers”. Here’s a couple of [interesting combinations you can make](https://www.piesync.com/blog/4-awesome-piesync-syncs/).   

## 3. Customization  

The advantages of customization and phrases such as “Make it personal” are nothing new to marketers. But how far can this concept go when it comes to marketing automation?

Imagine your ideal automation app as a toolbox. Inside that toolbox, you’ll find a variety of features designed precisely to “make it personal.” It’s up to you and your team to get the full 100% out of those tools. 

When properly implemented, a marketing automation tool can offer personalized content recommendations, [trigger behavior-based emails](https://www.piesync.com/blog/how-real-estate-agents-can-double-their-open-rate-for-trigger-based-emails/), and ultimately create an amazing customer experience. 
  

## 4. Make sure you can integrate it with your other platforms 

Most cloud-based apps are not natively integrated. Some of them don’t even speak the same programming language, but all of them gather valuable information across your company. 

With integration, you can make sure your marketing automation app is constantly communicating with other platforms such as customer success tools, accounting or billing software, CRM, etc. By keeping your apps in sync, you are enriching your database and eliminating data silos. 

<RelatedPost slug="3-eye-opening-reasons-to-integrate-your-crm-and-marketing-automation-tool" />

Usually, integrations require third-party solutions. Check out [all the apps PieSync can help you keep in sync](https://www.piesync.com/connections/).   


## The Marketing Automation Tools that SMEs are using  

If you’ve checked the previous tips, you are ready to know the names of the best marketing automation tools available. Luckily, G2Crowd, Capterra, and other business solutions review platforms are constantly publishing lists with The-Best-Of-The-Best according to users reviews. Let’s see some results...

On April 2018, Capterra published the [Top 20 Most User-Friendly Marketing Automation Software](https://www.capterra.com/marketing-automation-software/#user-friendly). The list is based on usability, customer services offered, and average review score.  Number one on the list is [Drip](https://www.drip.com/), self-denominated as “ the first ECRM – an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale”. As if that wasn't enough, this great tool has a special mention on Capterra as one of the most affordable automation tools around. 

This list also features [HubSpot](https://www.hubspot.com/) Marketing Automation, [ActiveDEMAND](https://www.activedemand.com/), [Wishpond](https://www.wishpond.com/marketing-automation/) and [GetResponse](https://www.getresponse.com/). Curiously, the most popular Marketing Automation Software on Capterra is not Drip but [MailChimp](https://mailchimp.com/). Never underestimate a little chimp!  

Want a second opinion? Well, according to G2Crowd’s [“Best Marketing Automation Software for spring 2018”](https://www.g2crowd.com/categories/marketing-automation), HubSpot is the indisputable leader followed by [Marketo](https://www.marketo.com/). However, [SharpSpring](https://sharpspring.com/) and [ActiveCampaign](https://www.activecampaign.com/) are names on the list you definitely want to take a look at.     


Marketing automation tools make marketers lives easier by automating repetitive tasks and making multi-channel workflows more efficient. But here's a quick guide with some aspects that you might want to keep in mind before you click the “buy” button. 

Quick Guide: How to choose the best Marketing Automation tool for your SME

Re:amaze combines email, social media, mobile, and chat conversations seamlessly so your customers can reach you however they want. Collaborate with teammates using assignments, notes, and shared views.

reamaze

ActiveDEMAND is an integrated marketing platform that makes online marketing easy. ActiveDEMAND enables small businesses manage social media marketing, email marketing, and the marketing contact database. One tool for all online marketing.


activedemand

Supported Apps

GETTING STARTED GUIDE : How to set up a new connection?. ALL FEATURES EXPLAINED : All our features/functionality explained in detail - no app-specifics.. ActiveDEMAND is an integrated marketing platf…

GETTING STARTED GUIDE : How to set up a new connection?. ALL FEATURES EXPLAINED : All our features/functionality explained in detail - no app-specifics.. Re:amaze combines email, social media, mobile…

The ability to synchronize tags through custom mappings is possible for the applications below.

Can I sync tags?

google contacts logo

Google Contacts

hubspot logo

activecampaign

shopify

Shopify

ringcentral

RingCentral

stripe

Stripe

pipedrive

Pipedrive

Copper-icon-circle-pink

Copper

1CRM-logo-box

1CRM Cloud

aweber

AWeber

act!

Act! 365

actpremium

Act! Premium Cloud

activetrail-1502192111-logo

ActiveTrail

Acumatica

Acumatica CRM

agendor_logo

Agendor

agilecrm

Agile CRM

aircall-icon@2x (1)

Aircall

allclients

AllClients

apptivo

Apptivo

aproplan

Aproplan

autopilot

Autopilot

batchbook

Batchbook

benchmark

Benchmark

bigcommerce

BigCommerce

bigcontacts

BigContacts

bitrix

Bitrix24 CRM

bombbomb

BombBomb

bookeo

Bookeo

boomtown

BoomTown

bpmonline

Bpm'online

Brivity CRM

bullhorn

Bullhorn

campaignmonitor

Campaign Monitor

campaigner

Campaigner

capsulecrm

Capsule

chargebee

Chargebee

logo-cin7

Cin7

cxsocial

Clarabridge Engage

Classy-icon-coral

Classy

clio

Clio

companyHub

CompanyHub

connectwisemanage

ConnectWise Manage

constantcontact

Constant Contact

Contactlab Marketing Cloud

Contacts+ Logo Mark (1)

Contacts+ (formerly FullContact)

contactually

Contactually

Crisp

currentrms

Current RMS

datavalidation

DataValidation

daylite

Daylite

d-logo-L-transparent

Debitoor

Delivra

desk

Desk

logo-digitaleo

Digitaleo

directmailmac

Direct Mail for Mac

dotloop

Dotloop

Drift Logo

Drift

drip

ERPNext logo

ERPNext

eztexting

EZ Texting

easybill

EasyBill

efficycrm

Efficy CRM

Elastic Email

emma

Emma

espocrm

EspoCRM

eventbrite 2018

Eventbrite

facebook-lead-ads

Facebook Lead Ads

facten

Facten

fastbill

FastBill

finfolio

FinFolio

flexmail

Flexmail

followupboss

Follow Up Boss

freeagent

FreeAgent

freshbooks

FreshBooks

FreshBooks Classic

freshdesk icon sf

Freshdesk

freshsales

Freshsales

front

Front

funnelflare

FunnelFLARE

getresponse

Gist (formerly ConvertFox)

GreenRope

g-invert-box-hires-01

Greenhouse

groove

Groove

blog hd blog icoon

HelloDialog

helpscout

Help Scout

highrise

Highrise

HubSpot Marketing Hub

HubSpot Service Hub

infusionsoft_by_keap_logo

Infusionsoft by Keap

insightly

Insightly

intercom

Intercom

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Recent Re:amaze & ActiveDEMAND Blog Posts

Discover the new contact sync solution for Re:amaze powered by PieSync!

ActiveDEMAND + PieSync: Eliminating Data Silos to Achieve Customer Intimacy

Quick Guide: How to choose the best Marketing Automation tool for your SME

Help Articles related to syncing Re:amaze & ActiveDEMAND