Syncing SimplyCast and Freshdesk is currently on our roadmap.

SimplyCast is an interactive marketing platform with a suite of inbound and automation instruments to help you out with all your marketing initiatives. Manage your subscribers and communicate with them via all the available services, from one convenient place.

Freshdesk is an omni channel cloud-based customer support platform. Whether it’s phone, email, your own branded community, or social media channels such as Facebook or Twitter, Freshdesk ensures you can connect with your customers on all levels.

Give support agents all the CRM information they need inside Freshdesk by syncing it up two-way with the rest of your cloud stack.

PieSync integrates Freshdesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you’ve received in the past as well, the attached customer’s data will be synced with the other app, and vice versa - eliminating import/export!