Syncing Smooch and ERPNext is currently on our roadmap
Smooch is a software development kit (SDK) that enables developers to build chat features into applications and webpages. The flexible SDK and Smooch’s REST API allow developers to built customized messaging tools into their deliverables efficiently. Smooch features dedicated SDKs for iOS, Android, and Web developers.
ERPNext is a full featured business management solution that helps SMEs to record all the business transactions in one system. Further, SMEs can use it to make informed, fact based, timely decisions & remain ahead of the competition. It serves as the backbone of a business to add strength, transparency and control to your growing enterprise.
This 2-way sync for ERPNext works with leads, contacts, as well as customers. Upon setting up a sync, you get to decide what to sync. You can set up multiple concurrent syncs to have various objects syncing 2-way with other apps. Both ERPNext Cloud as self-hosted versions are supported.