PieSync integrates Talkdesk with other apps for an automatic 2-way contacts sync. Every time you add or update a contact in Talkdesk, it is automatically synced with the other app, and vice versa - eliminating import/export!
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PieSync works in the background and integrates your contacts two-way and in real time between your favorite cloud apps. This means you will have access to the most up to date customer information, no matter where you are or who entered the data.
Talkdesk is the world's leading browser-based call center solution that helps SMB and Enterprise businesses deliver delightful customer experiences. Deliver great customer experiences, increase efficiency and generate top line revenue.
We are using PieSync to solve our address book sync issue with MailChimp and FullContact. We use FullContact for our company database, the contacts are stored on Google Contacts. PieSync allows us to use FullContact in combination with Google Contacts and MailChimp. It allows our team members to have offline and online access on mobile devices and to enter data when needed that syncs back to our main office that sends out the news letters and works on MailChimp. We can not use a full online CMS while we do not have reliable internet all the time where we are based, so this works great for us.
I use Freshbooks for invoicing and SharpSpring for marketing. I was looking for a way to get my customer information from Freshbooks and into Sharpspring and PieSync does that perfectly. I also use PieSync to add customer details to my email marketing apps, I even sync customer contacts to my phone via iCloud. It works in all directions, so even if I am out of the office and I meet a new contact, I add them in my phone and PieSync syncs them to my other systems instantly.