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When contacts are Zendesk end-users, change their contact owner in Insightly
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When contacts send in a Zendesk ticket, apply tags to them in Insightly or remove them too
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When a custom yes/no field in Insightly is toggled on, update their description in Zendesk
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When contacts are not yet converted leads in Insightly, have their Zendesk contacts data enriched
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When contacts are Zendesk end-users, merge their contacts data with those of Insightly
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When contacts send in a Zendesk ticket, create them in Insightly
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When Zendesk contacts are from a certain region, update their description in Insightly
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When Zendesk contacts are from a certain location, have their Insightly contacts data enriched
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When a custom yes/no field in Zendesk is toggled on, merge their contacts data with those of Insightly
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When contacts are not yet converted leads in Zendesk, create them in Insightly
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When contacts are owned by a salesperson in Zendesk, keep them in sync with Insightly
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When contacts are tagged in Zendesk, update a custom field in Insightly
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When contact type is 'warm lead' in Zendesk, update their description in Insightly
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When Zendesk contacts are from a certain region, change their contact owner in Insightly
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When Zendesk contacts are from a certain location, apply tags to them in Insightly or remove them too
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When new contacts are added in Zendesk, update a custom field in Insightly
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When phone numbers are added or updated in Zendesk, update their lead source in Insightly
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No more manual exporting & importing of contact lists. No more inaccurate or missing data.

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Intuitive and straightforward set-up in under 5 min. No coding required. Enterprise level security.

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Sync Zendesk and Insightly two way

Zendesk, a customer service software streamlines your support with time-saving tools like ticket views, triggers, and automation. This helps you get straight to what matters most! Better customer service and more meaningful conversations.

Insightly is one of the leading CRMs for small businesses. This powerful and user-friendly tool has all the right functionality and it gives you the option to integrate with other popular cloud apps such as Google Apps, MailChimp and social media.

Give support agents all the CRM information they need inside Zendesk.

PieSync integrates Zendesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you’ve received in the past as well, the attached customer’s data will be synced with the other app, and vice versa - eliminating import/export!

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