Give support agents all the CRM information they need inside Zendesk.
PieSync integrates Zendesk with other apps for an automatic 2-way contacts sync. For every new ticket, as well as any ticket you’ve received in the past as well, the attached customer’s data will be synced with the other app, and vice versa - eliminating import/export!
Want to win time by managing just one application? Set up PieSync for free today and start syncing your Zendesk and Mautic Cloud contacts.
It takes 5 minutes to start syncing Zendesk with Mautic Cloud
no-strings-attached 14-day free trial
More connections with Zendesk and Mautic Cloud are available within the PieSync app. See all possible connections, keep an eye on our progress and vote for your preferred app.
Zendesk, a customer service software streamlines your support with time-saving tools like ticket views, triggers, and automation. This helps you get straight to what matters most! Better customer service and more meaningful conversations.
Mautic offers an open marketing cloud, enabling companies to connect all their digital properties and channels into a seamless customer experience. Engage your leads through social media marketing, track your contacts, send personalized emails, build forms, create campaigns, and use detailed feedback to grow your business.
We’re using PieSync to help a client of ours sync their contacts in two different CRM’s. In one CRM, contacts are signed up for a trial to use our client's software, and in the other CRM, this trial sign-up triggers an automated email workflow. Before PieSync, contacts would be sent from one CRM to the other upon creation. Later, if they signed up for a trial, their updated trial sign-up information wouldn’t be sent from one CRM to the other. This wouldn’t trigger the email automation campaign, and new trial users wouldn’t get the information they needed. Now we have PieSync, and that information is accurate, all the time. Let me know if you need some more information.
I love PieSync! We had to switch a client from MarketingCloud to ActiveCampaign and PieSync gave me immediate (and seamless) access to the Salesforce contact information we needed within hours! PieSync was so simple, intuitive, and reassuring. Great results within less than a few hours!